Maggie Gill Discusses Challenges Facing Health Care Industry

Maggie Gill’s career at Memorial University Medical Center (MUMC) started in 2004, as VP of finance/managed care. Promoted to chief operating officer in 2005 and in 2011 named the president and CEO of Memorial Health. Before joining MUMC Maggie served as the chief financial officer (CFO) for Tenet South Florida Health, where she was awarded the Tenet Outstanding CFO award not once but three times. While serving with Tenet South Maggie had the opportunity to work at several different hospitals, including Palmetto General Hospital in Hialeah, Florida, North Shore Medical Center in Miami, and the Coral Gables Hospital in Coral Gables, Florida.

Maggie’s responsibilities are varied and many, she offers advice on leadership to vice presidents and leading physicians at MUMC, as well as oversees many departments. Maggie is responsible for perioperative services, corporate communications, orthopedic and neuroscience programs, internal audits, facilities management, the Heart & Vascular Institute, trauma services, and financial assistance programs. She is also directly responsible for any matters concerning the government or negotiations between the hospital and staff.

Recently Maggie Gill, in a presentation before the board of directors, advised the board the health care system, as predicted, continues to lose money. She attributes this to the many changes in our health care system. She elaborated that only two out of three patients can pay their bill, even with government reimbursements for medical services and went on to say that without a deep-pocket partner the hospital would face further financial challenges. In her efforts to correct this situation, Maggie has announced a new initiative, Pathways to Excellence that has already found overall savings of $12.6 million, this includes $7.6 million from Premier Inc., a healthcare improvement company based in Charlotte, North Carolina. Gill is confident the Pathway to Excellence initiative, with continued help from Premier, will show results over the next 18 months putting the hospital in a position to prepare for future opportunities.

Memorial Health has been the recipient of several awards and accolades under Maggie Gill, the American College of Radiology, Blue Cross Blue Shield, the Aetna Institute of Quality, and the Georgia Hospital Association are among the health care organizations that have given high marks to Memorial Health for excellent health care. Maggie Gill has attended both Florida State University and Saint Leo University, graduating with honors from each, she held a bachelor’s degree from Florida State and earned an MBA from Saint Leo University. Maggie has also completed several courses in strategic thinking and management at The Wharton School of the University of Pennsylvania.


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